This refund & return policy is an electronic record in the form of an electronic contract formed under the information technology act, 2000 and the rules made thereunder and the amended provisions pertaining to electronic documents / records in various statutes as amended by the information technology act, 2000. this policy does not require any physical, electronic or digital signature.
This policy is a legally binding document between its end user and blue collar distributors and wholesalers private limited (hereinafter referred to as blue collar). the terms of this policy will be effective upon your acceptance of the same (directly or indirectly in electronic form, by clicking on the ‘i accept’ tab or by use of the website or by other means) and will govern the relationship between you and blue collar for your use of the website.
Blue Collar has put no-hassle procedures to ensure that you can buy from us in confidence and return the item. In case you are not happy with the order you have received or you found some issue in the quality/size or colour of the item, please inform customer care immediately of this issue so that it can be return back to us, and we will arrange for return shipping. Products returned must be unused, unworn, unwashed and undamaged by you.
Return of Products will be accepted only if they are returned in their original packaging and within 3 days of purchase. We will arrange for a return pick-up of your order and the courier shall pick it within 48 hours of your request. Please bear in mind it may take 2-7 working days for the Product to be replaced by our Order processing centre.
Please note that we do not accept returns or exchanges on items valued at Rs. 300 or less.
How To Return
Please call any of our contact number between 11:00 Am to 4:00 Pm, or mail us and obtain a return reference no. and we shall have the parcel picked within 48 working hours.
All items to be returned must be unused and in their original condition with all original tags and packaging intact, and should not be broken or tampered with.
Ensure order number is correctly written on the return label/ etc.
Package the item in its original packaging, we request you to place the box in further protective packaging to ensure there is no damage in shipping the goods.
If you choose to self-ship your returns, kindly pack the items securely to prevent any loss or damage during transit. Incase if shipment is damage or any item is missing, Blue Collar will not be responsible for such damage. Hence, we recommend you to use a reliable courier service.
Products can only be returned if they are in an unused/unwashed condition with all the tags and brand box/brand polybags, within 3 days from date of purchase. Warranty can be availed only against manufacturing defects and it cannot be claimed for defects due to mishandling of the products or normal wear and tear.
Blue Collar return policy offers you the option to return items purchased from us in within 3 days of the receipt. In case of COD returns, we will refund the amount you paid for the products.
In case of Prepaid refunds, the amount would be refunded in the same account through which you have made the payment.
Also, Please note that the Cash on Delivery convenience charge and the shipping charge would not be included in the refund value of your order as these are non-refundable charges. All returns are subject to Blue Collar discretion which shall be deemed final and binding.
Order cancellation can be accepted if the cancellation is made before dispatch of goods, cancellation refund will be processed within 15 working days. The company will charge 2.5% gateway charge and refund the balance amount to the card holder.